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Server Problems?

Posted: Sun Sep 20, 2009 8:22 pm
by Kainteeka
Having trouble loggin in my characters, 50% of the time I can get to character select and then crash and 40% it crashes at server select. The other 10% I can get them in.

Kainteeka

Re: Server Problems?

Posted: Sun Sep 20, 2009 8:26 pm
by Jeido
I'm also having these issues Kain :\ pm'd lillu and he says theirs nothing wrong on their end, but idk..

Re: Server Problems?

Posted: Sun Sep 20, 2009 8:36 pm
by Kainteeka
Keep trying you can eventually get them in

Re: Server Problems?

Posted: Sun Sep 20, 2009 8:53 pm
by Jeido
Kainteeka wrote:Keep trying you can eventually get them in



Yep, just to crash again when I zone :P

Re: Server Problems?

Posted: Mon Sep 21, 2009 3:23 am
by Jeido
Tyler wrote:also please make sure
to NOT USE COMCAST - THEY CONSIDER US SPAM!


Hmm, could this be related? Is there a way to configure our routers to allow the hidden forest's server port/IP just to rule this possiblity out?

Edit: I did a traceroute as Kilmer suggested in guild earlier, not sure if this helps any (or if this is even the server address), but here it is with the alla clone address, which is also acting up for me.

traceroute to thehiddenforest.dyndns.org (80.98.238.90) ,30 hops max,40 byte packet
1 * * * Request timed out.
2 68.85.161.185 (68.85.161.185) <10.0 ms <10.0 ms <10.0 ms
3 68.87.144.177 (68.87.144.177) <10.0 ms <10.0 ms <10.0 ms
4 68.87.144.173 (68.87.144.173) <10.0 ms <10.0 ms <10.0 ms
5 68.85.162.141 (68.85.162.141) <10.0 ms 10. 0 ms <10.0 ms
6 68.85.162.70 (68.85.162.70) 10. 0 ms 10. 0 ms 10. 0 ms
7 68.86.90.65 (68.86.90.65) 10. 0 ms 10. 0 ms 10. 0 ms
8 68.86.88.74 (68.86.88.74) 10. 0 ms 10. 0 ms 10. 0 ms
9 213.46.190.177 (213.46.190.177) 10. 0 ms 10. 0 ms 10. 0 ms
10 213.46.160.153 (213.46.160.153) 80. 0 ms 80. 0 ms 90. 0 ms
11 213.46.160.202 (213.46.160.202) 110. 0 ms 110. 0 ms 110. 0 ms
12 213.46.160.22 (213.46.160.22) 110. 0 ms 120. 0 ms 110. 0 ms
13 80.98.55.18 (80.98.55.18) 110. 0 ms 110. 0 ms 110. 0 ms
14 * * * Request timed out.
15 80.98.238.90 (80.98.238.90) 120. 0 ms 130. 0 ms 130. 0 ms
Traceroute Complete.

Re: Server Problems?

Posted: Mon Sep 21, 2009 5:15 am
by Topsy
There has got to be a problem on someone's end, I've having the same exact problems that you guys are and several guildies are also. We all have different isps and live in different locations across the US.

I've tried other servers also and i am yet to have the same connectivity issues that i'm having right now. I either can not log in or once I do log in and zone *boom*....

I've reset my modem & my router and forwarded all ports through my router to my machine. I'm out of ideas and am open to suggestions.

Re: Server Problems?

Posted: Mon Sep 21, 2009 9:16 am
by Tyler
I did a traceroute from Amsterdam and from the us (Washington) and it's all fine from an IP point of view (using Verizon Backbone).

It also works fine from Germany using a different Backbone. The server itself is behaving totally normal for me, so not sure on which's end the problem is.

Re: Server Problems?

Posted: Mon Sep 21, 2009 12:04 pm
by Koeril
I didn't have all the problems everyone else did last night, but my tracert shows pretty much the same thing as Jeidos. I always get a brief timeout right after it hits catv.broadband.hu - same results right now as I also had last night.

Tracing route to catv-80-98-238-90.catv.broadband.hu [80.98.238.90]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.1
2 1 ms 1 ms 1 ms 10.99.52.1
3 1 ms 1 ms 1 ms 10.11.128.70
4 2 ms 2 ms 1 ms 10.11.240.1
5 15 ms 12 ms 11 ms undefined.datagroup.com.ua [77.222.140.77]
6 33 ms 34 ms 33 ms TenGigabitEthernet2-3.1102.ar2.VIE1.gblx.net [64.208.170.133]
7 54 ms 49 ms 48 ms de-fra01a-ri2-xe-0-3-0.aorta.net [213.46.179.65]
8 47 ms 47 ms 48 ms de-fra01a-rd3-xe-0-0-0.aorta.net [213.46.179.109]
9 62 ms 62 ms 62 ms hu-bud02a-ra2-so-4-0-0-0.aorta.net [213.46.160.129]
10 65 ms 64 ms 64 ms catv-80-98-55-146.catv.broadband.hu [80.98.55.146]
11 * * * Request timed out.
12 74 ms 73 ms 73 ms catv-80-98-238-90.catv.broadband.hu [80.98.238.90]

Trace complete.

Re: Server Problems?

Posted: Mon Sep 21, 2009 12:08 pm
by Lillu
I traced it too with the same result and had no logon or any other type of problem at all (from 150Kms away from the server).

Re: Server Problems?

Posted: Mon Sep 21, 2009 12:09 pm
by Tyler
The timeout on the 2nd last hop doesn't mean there is a connection issue. Obviously pings are going through just fine, so this is more likely an issue with icmp blocking or similar on the 2nd last hop.