Using Xbox Game Bar Screen Recording for reporting errors

General issues.
mrhorrn
Posts: 295

Using Xbox Game Bar Screen Recording for reporting errors

Post#1 » Mon Mar 30, 2020 1:23 pm

Hi Guys,

An idea i had -
At work (IT Support company) we've started using the Windows 10 built-in Xbox Game Bar for clients to record the screen to log tickets. I wonder if it can be used here?

Press Win+G to open the Game Bar.
If you only get the one bar along the top, click the square monitor with a camera in it, labelled Capture
Click record
Do whatever you're doing to replicate the problem.

I ask because we'd need somewhere to store these videos. Perhaps there can be a 5-10 second limit, depending on the issue, and all clips uploaded get deleted after what.. 2 or 3 days? After a dev views them to see the issue? I dunno, to save on storage.

Obviously there would still be some extra text to describe the situation but it might be easier to show?

Just a thought.
--- Kyrann Horrn ---

Return to “General”

Who is online

Users browsing this forum: No registered users and 1 guest