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Stuck toon problem... Mover doesnt work.
Posted: Mon Jan 25, 2010 6:14 pm
by Jasbo
Lillu help!
Teadriana, my 70 Warrior cant log in.. Can you please investigate? I get to the character select screen but when I try to enter the world it crashes to desktop. I tried the mover but with no effect.
Can you see if theres a problem sever side? I am able to log in my other characters.
Thanks,
-Teadriana
-Darkmoon
-Nilaaxe
Re: Stuck toon problem... Mover doesnt work.
Posted: Mon Jan 25, 2010 6:22 pm
by Lillu
Char mover is case sensitive, try again please!
Also, which zone is he logged in?
Re: Stuck toon problem... Mover doesnt work.
Posted: Mon Jan 25, 2010 6:53 pm
by Jasbo
She's in the forrest grove... or should be. The character mover told me it moved Teadriana to the Forrest Grove but when I try to log in it still wont allow... just crashes. Both my other toons are logged in currently so I know its not a client issue... but just to rule that out, I did reinstall EQ.
Im not sure how Teadriana got to the grove last. What I mean by that is, im not sure if I used the clicky charm or if she died and respawned since its the bind point. Either way I remember it crashing out when that happened and I didnt try to log back in. This was yesterday.
Thanks.
Teadriana
Re: Stuck toon problem... Mover doesnt work.
Posted: Mon Jan 25, 2010 7:06 pm
by Lillu
well, all seems fine in the db. I moved you to Nro anyways, try now plz.
Re: Stuck toon problem... Mover doesnt work.
Posted: Mon Jan 25, 2010 7:19 pm
by Jasbo
Crash... still cant log her in. Are there any character files I can try deleting on my end that could be causing a problem?
Tead
Re: Stuck toon problem... Mover doesnt work.
Posted: Mon Jan 25, 2010 7:22 pm
by Lillu
no, you shouldn't need to delete anything. can you try logging him on from another pc? maybe ask a friend to try it from another pc?
Re: Stuck toon problem... Mover doesnt work.
Posted: Mon Jan 25, 2010 7:24 pm
by Jasbo
Sure.. I have a laptop here I can install on and try. If that works it still doesnt explain why I can log on my other toons. I'll let you know what I find out.
Re: Stuck toon problem... Mover doesnt work.
Posted: Mon Jan 25, 2010 7:28 pm
by Lillu
thanks, send me a pm please and we can continue to debug.
Re: Stuck toon problem... Mover doesnt work.
Posted: Mon Jan 25, 2010 9:58 pm
by mcaslow
i used to get UI i bugged a lot. when i played on live you can try moveing any files with the toons name out of your eq folder with will reset your ui and macros . it sucks loseing marcos if you use them. but i had the problem a lot live and removeing the files with the effected toons name help me