Character on account will not log in

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Whois
Posts: 25

Character on account will not log in

Post#1 » Wed Jan 18, 2012 4:28 am

Help Lillu and/or Micah :)

My toon Whois will not load past character select screen. I have tried character mover. There are 3 other toons on the acct and they all load in fine. My other 6 accts toons load in fine as well.

Again the toons name is Whois, and it crashes shortly after hitting enter world with an error messege reading: Everquest has detected that your may have crashed blah blah, send info etc.

If you have any ideas, Help me techy people of the emu.

Frustrated, but with love remaining...

Over

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Lillu
Posts: 11301
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Re: Character on account will not log in

Post#2 » Wed Jan 18, 2012 4:30 am

if you pm me your account info, I can try to log him in and see if it's a client or character issue.

Vaion
Posts: 3712

Re: Character on account will not log in

Post#3 » Wed Jan 18, 2012 4:32 am

Also Check your UIerror.txt file and the debug.txt to see if anything jumps out that looks funny.
Oh the fun you all are going to have in DSK3...
Simon says.. touch the green one! Nooooo BLIQUE NOT THE RED ONE! zomg you just got me "Vaion Touched"!

Whois
Posts: 25

Re: Character on account will not log in

Post#4 » Wed Jan 18, 2012 4:47 am

Vaion wrote:Also Check your UIerror.txt file and the debug.txt to see if anything jumps out that looks funny.


Vaion ty for that info ill check it now. Lillu thank you for whatever you might be able to uncover. This is also the toon i asked for guild leadership over Dead on Arrival, though i never logged it in after have been busy on my alts.

Im not sure if that helps but maybe it can be looked at.

Ill check my logs now and post anything i see.

Thank you again, jsut odd as heck that i can log in the othr 3 fine and not him at all. even checked his ini file vs the otehrs and its the same except for socials.

Whois
Posts: 25

Re: Character on account will not log in

Post#5 » Wed Jan 18, 2012 4:52 am

Lillu and Vaion, here is the only thnig i could find that seems bad in my dbg.txt

These lines occur after normal load of objects etc and character select screen initialized-- The player is null for whois scares me.....

[Tue Jan 17 19:36:49 2012]00249:Initializing character select UI.
[Tue Jan 17 19:36:49 2012]00250:Resetting game UI.
[Tue Jan 17 19:37:04 2012]00251:Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
[Tue Jan 17 19:37:04 2012]00252:Zone addr [thflive.dyndns.org:45083] received...
[Tue Jan 17 19:37:05 2012]00253:ZONING
[Tue Jan 17 19:37:05 2012]00254:Networking: Connection Closed [0] with 0 pending bytes.
[Tue Jan 17 19:37:05 2012]00255:Networking: using port [55385].
[Tue Jan 17 19:37:05 2012]00256:Networking: Connection Established [1]
[Tue Jan 17 19:37:05 2012]00257:Connected to thflive.dyndns.org:45083...

[Tue Jan 17 19:37:05 2012]00258:Zone Connect -- 2 -- Sending MSG_EQ_ADDPLAYER
[Tue Jan 17 19:37:08 2012]00259:Zone Connect -- 3 -- Received MSG_SEND_PC
[Tue Jan 17 19:37:08 2012]00260:Received our Player from zone.
[Tue Jan 17 19:37:08 2012]00261:Received MSG_EQ_ADDPLAYER, Player = , zone = Shadowed Grove
[Tue Jan 17 19:37:16 2012]00262:MSG_TIME_STAMP received.

[Tue Jan 17 19:37:16 2012]00263:MSG_TIME_STAMP received. (Items inc).

[Tue Jan 17 19:37:16 2012]00264:Item done, MSG_WEATHER_EVENT received.

[Tue Jan 17 19:37:16 2012]00265:g_pLocalPlayer is NULL for Whois

[Tue Jan 17 19:37:22 2012]00266:fatal error in main thread Code = c0000005 ADDR=0x004f65a7

[Tue Jan 17 19:37:22 2012]00267:EAX=00000000 EBX=00000001 ECX=a9767a64 EDX=76e970b4

[Tue Jan 17 19:37:22 2012]00268:ESI=00a424e8 EDI=00028ccd EBP=04588c28 ESP=0012e694

[Tue Jan 17 19:37:22 2012]00269:Raw Stack

[Tue Jan 17 19:37:22 2012]00270:0012e694 28 8c 58 04 28 8c 58 04 a8 e7 12 00 1a 02 0d 00 (.X.(.X. ........

[Tue Jan 17 19:37:22 2012]00271:0012e6a4 aa 57 ad 8f 57 68 6f 69 73 00 88 41 00 00 00 00 .W..Whoi s..A....

[Tue Jan 17 19:37:22 2012]00272:0012e6b4 58 a7 e5 4d 40 43 de 09 01 40 00 00 00 e7 12 00 X..M@C.. .@......

[Tue Jan 17 19:37:22 2012]00273:0012e6c4 00 00 00 00 3c f3 af 00 00 0f e7 06 24 11 e7 06 ....<... ....$...

[Tue Jan 17 19:37:22 2012]00274:0012e6d4 9c e7 12 00 0b b0 79 00 ff ff ff ff ab 92 4f 00 ......y. ......O.

[Tue Jan 17 19:37:22 2012]00275:0012e6e4 1a 02 0d 00 6f a3 4f 00 e8 24 a4 00 3c f3 af 00 ....o.O. .$..<...

[Tue Jan 17 19:37:22 2012]00276:0012e6f4 ff ff ff ff 00 00 00 00 28 8c 58 04 00 00 00 00 ........ (.X.....

[Tue Jan 17 19:37:22 2012]00277:0012e704 10 73 62 4c f8 e7 12 00 94 65 ea 76 38 01 9a 02 .sbL.... .e.v8...

[Tue Jan 17 19:37:22 2012]00278:0012e714 70 65 ea 76 61 ed d6 74 00 00 00 00 00 00 9a 02 pe.va..t ........

[Tue Jan 17 19:37:22 2012]00279:0012e724 18 73 62 4c 70 e6 12 00 00 00 00 00 10 e8 12 00 .sbLp... ........

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Rocki
Posts: 8

Re: Character on account will not log in

Post#6 » Wed Jan 18, 2012 12:06 pm

I seem to be getting the same problems, although mine now won't even make it to the character select screen. My dbg.txt shows this:


2012-01-18 22:01:41 Starting EverQuest (Build Oct 31 2005 10:33:37)
2012-01-18 22:01:41 Timezone: UTC+10h00m
2012-01-18 22:01:41 Loading graphics DLL.
2012-01-18 22:01:41 Parsing INI file .\eqclient.ini
2012-01-18 22:01:41 INI file .\eqclient.ini loaded.
2012-01-18 22:01:42 Initializing timers.
2012-01-18 22:01:45 Checking critical files.
2012-01-18 22:01:45 Initializing WinSock.
2012-01-18 22:01:45 Enumerating 3D devices.
2012-01-18 22:01:45 Found adapter #0 - NVIDIA GeForce 8800 GTX (8.17.12.8562)
2012-01-18 22:01:45 Adapter #0 - NVIDIA GeForce 8800 GTX :
2012-01-18 22:01:45 32Bit = 1, D32 = 0, D24 = 1, D16 = 1
2012-01-18 22:01:45 16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1
2012-01-18 22:01:45 16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0
2012-01-18 22:01:45 Initializing keypress handler.
2012-01-18 22:01:45 Parsing INI file .\defaults.ini
2012-01-18 22:01:45 INI file .\defaults.ini loaded.
2012-01-18 22:01:45 Loading keyboard tables.
2012-01-18 22:01:45 Creating window.
2012-01-18 22:01:45 Checking display driver version.
2012-01-18 22:01:47 Activating window.
2012-01-18 22:01:47 Picking a default resolution, desktop is 1920 x 1080, 32 bits
2012-01-18 22:01:47 Ratio is 1.78
2012-01-18 22:01:47 Resolution was capped at 1280 x 720
2012-01-18 22:01:47 Resolution verified 1280 x 720, 32 bits ... diff was 1000 from 0 modes
2012-01-18 22:01:47 Resolution selected 1280 x 720, 32 bits
2012-01-18 22:01:47 CRender::InitDevice: Using 32bit mode.
2012-01-18 22:01:47 CRender::InitDevice: Using vsync 0.
2012-01-18 22:01:47 CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.
2012-01-18 22:01:47 CRender::InitDevice: HardwareTnL Enabled.
2012-01-18 22:01:47 Using hardware vertex shaders.
2012-01-18 22:01:47 Initializing render system.
2012-01-18 22:01:47 Trilinear Mipmapping available.
2012-01-18 22:01:47 Vertex Shader Version: 3.0
2012-01-18 22:01:47 Pixel Shader Version: 3.0
2012-01-18 22:01:47 Initializing engine internals.
2012-01-18 22:01:47 CRender::InitDevice completed successfully.
2012-01-18 22:01:47 Parsing INI file ./eqlsUIConfig.ini
2012-01-18 22:01:47 INI file ./eqlsUIConfig.ini loaded.
2012-01-18 22:02:07 Server selected thflive.dyndns.org (7875318).
2012-01-18 22:02:07 Initializing DirectInput.
2012-01-18 22:02:07 Initializing Keyboard.
2012-01-18 22:02:07 Initializing Mouse.
2012-01-18 22:02:07 Creating font list.
2012-01-18 22:02:07 Creating game object.
2012-01-18 22:02:07 Deleting obsolete files.
2012-01-18 22:02:07 Loading string tables.
2012-01-18 22:02:07 Initializing client variables.
2012-01-18 22:02:07 Loading spell effects.
2012-01-18 22:02:07 Initializing display structures.
2012-01-18 22:02:07 Sound Manager loaded 2165 filenames from soundassets.txt.
2012-01-18 22:02:08 Voice Manager loaded 12 macros from VoiceData.txt.
2012-01-18 22:02:08 Networking: using port [60575].
2012-01-18 22:02:10 Networking: Connection Established [1]
2012-01-18 22:02:11 WorldAuthenticate: Initiating Login.
2012-01-18 22:02:51 Networking: Connection Closed [0] with 466 pending bytes.
2012-01-18 22:02:51 *** ERROR: WorldAuthenticate. My message arrival was NULL, the net has been shutdown.
2012-01-18 22:02:51 *** WorldAuthenticate. Checkpoint 3.
2012-01-18 22:02:51 Cleanup 4
2012-01-18 22:02:51
2012-01-18 22:02:51 Cleanup 5
2012-01-18 22:02:51
2012-01-18 22:02:51 Cleanup 6
2012-01-18 22:02:51
2012-01-18 22:02:51 Cleanup 7
2012-01-18 22:02:51
2012-01-18 22:02:51 Cleanup 8
2012-01-18 22:02:52
2012-01-18 22:02:52 Cleanup 9
2012-01-18 22:02:52
2012-01-18 22:02:52 Cleanup 10
2012-01-18 22:02:52
2012-01-18 22:02:52 Cleanup 11
2012-01-18 22:02:52
2012-01-18 22:02:52 Picking a default resolution, desktop is 1920 x 1080, 32 bits
2012-01-18 22:02:52 Ratio is 1.78
2012-01-18 22:02:52 Resolution was capped at 1280 x 720
2012-01-18 22:02:52 Resolution verified 1280 x 720, 32 bits ... diff was 1000 from 0 modes
2012-01-18 22:02:52 Resolution selected 1280 x 720, 32 bits
2012-01-18 22:02:52 CRender::InitDevice: Using 32bit mode.
2012-01-18 22:02:52 CRender::InitDevice: Using vsync 0.
2012-01-18 22:02:52 CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.
2012-01-18 22:02:52 CRender::InitDevice: HardwareTnL Enabled.
2012-01-18 22:02:52 Using hardware vertex shaders.
2012-01-18 22:02:52 Initializing render system.
2012-01-18 22:02:52 Trilinear Mipmapping available.
2012-01-18 22:02:52 Vertex Shader Version: 3.0
2012-01-18 22:02:52 Pixel Shader Version: 3.0
2012-01-18 22:02:52 Initializing engine internals.
2012-01-18 22:02:52 CRender::InitDevice completed successfully.
2012-01-18 22:02:52 Parsing INI file ./eqlsUIConfig.ini
2012-01-18 22:02:52 INI file ./eqlsUIConfig.ini loaded.

Would love to know how to resolve this as I can't play at all atm.
.: Marshall Rocki Bigboa :.

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Lillu
Posts: 11301
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Re: Character on account will not log in

Post#7 » Wed Jan 18, 2012 4:21 pm

@ Whois I attempted to fix your toon but can't test the results, seems like you've changed your credential(?). Please let me know if your issue is fixed.

@ Rocki If you didn't change anything client side, you might want to try again later to connect since it might be just a temporary network issue at your end.

Whois
Posts: 25

Re: Character on account will not log in

Post#8 » Wed Jan 18, 2012 6:28 pm

@ Whois I attempted to fix your toon but can't test the results, seems like you've changed your credential(?). Please let me know if your issue is fixed.

@Lillu - =)=)=) you fixed it!!!! =)=)=) Now if i may ask one last request?

You had made him leader of Dead on Arrival, would you be able to do this again? When i logged in he was in my old guild. I deguilded him and set him in the middle of vale to be absolutely sure he doesnt bug out again.

Big thank you to you and Vaion for your suggestions and work on my account.

-- i should say when i logged in, he was a guild member still of a guild that doesnt exist anymore. He wasnt guild leader of Dead on Arrival as id like him to be. Apparently he was guild hopping offline.... and hes not even a gnome... sneaky :)

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Lillu
Posts: 11301
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Re: Character on account will not log in

Post#9 » Wed Jan 18, 2012 7:49 pm

Done. Btw no need to post if you also PMing me. ;)

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