An unknown error occurred while trying to join the server

Login Server related issues here, not SoD bugs
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TheBloodmoon
Posts: 391

Re: An unknown error occurred while trying to join the serve

Post#11 » Wed May 19, 2010 5:37 pm

Sort of. But not as simple as that. I have the same numbers repeated twice, but the first half of the name that is in alpha is what changes.
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aabamzen
Posts: 178

Re: An unknown error occurred while trying to join the serve

Post#12 » Wed May 19, 2010 5:46 pm

There goes that 'theory' :lol:
Leader of Black Wind
Zilahik - War || Zeik - Mnk || Zaak - Clr || Zarahak - Shm
Zurak - Brd || Nepezi - Nec || Thor - Pal || Zouk - Wiz || Buppo - BL || Aabam - Enc

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TheBloodmoon
Posts: 391

Re: An unknown error occurred while trying to join the serve

Post#13 » Wed May 19, 2010 9:40 pm

It could quite honestly be a similar issue, though. What I don't understand is how it accepted the user/pass at least once and then not at all after wards.
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aabamzen
Posts: 178

Re: An unknown error occurred while trying to join the serve

Post#14 » Thu May 20, 2010 2:02 pm

A little more information on the error (I am still getting it on only one account, which happens to be my warrior. No big kills for me!):

- If I log in a character on the account on Titanium, then try logging in on SoD, it will kick the character out on Ti, so it is obviously getting far enough to acknowledge that I want to log into THF.

- The SoD client will not get far enough to set the gamma or stop the expansions ticker from scrolling. If the ticker doesn't scroll or stops scrolling, I know that I will get in.

- The error occurs within about 10 seconds.
Leader of Black Wind
Zilahik - War || Zeik - Mnk || Zaak - Clr || Zarahak - Shm
Zurak - Brd || Nepezi - Nec || Thor - Pal || Zouk - Wiz || Buppo - BL || Aabam - Enc

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TheBloodmoon
Posts: 391

Re: An unknown error occurred while trying to join the serve

Post#15 » Thu May 20, 2010 3:35 pm

I had this error start to happen on yet another account. This time my monk's account. I was able to log the account in multiple times throughout the morning yesterday without issue. Then suddenly yesterday evening, I could not. The original account affected is still producing this same error, as well.
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Lillu
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Re: An unknown error occurred while trying to join the serve

Post#16 » Thu May 20, 2010 4:08 pm

same thing happenning to me, so I'm gonna grab a clean install from Steam today and will test again.

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Nexor
Posts: 495

Re: An unknown error occurred while trying to join the serve

Post#17 » Thu May 20, 2010 5:05 pm

Lillu wrote:same thing happenning to me, so I'm gonna grab a clean install from Steam today and will test again.

I doubt its the install since when you use the same install for a different account it works fine.
In my case and other players case we can log in fine with other accounts and it affects only from what i seen one account of multiple from the same user.

Let me see if we can nail it a bit more down.
Does anyone else uses the same email and password for the SoD?
If so did the account that can't log in is the one you used first ?

Cause that is what i basically did which could mean that the problem might be the encryption with the email address on the LS server but will try it with a different email and see if that changes anything, cause that is the last thing i can think off what we as users can do to fix the problem.

Edit: Ok using different Email didnt fixed it
Last edited by Nexor on Thu May 20, 2010 5:23 pm, edited 1 time in total.
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Lillu
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Re: An unknown error occurred while trying to join the serve

Post#18 » Thu May 20, 2010 5:11 pm

Honestly, to me it ws totally random. Worked for a bit totally fine, then crashed, then couldn't log back ever again. I tried another toon, it worked, then he crashed too after hours of being online.. etc etc. Downloading the client while we speak anyways.

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Nexor
Posts: 495

Re: An unknown error occurred while trying to join the serve

Post#19 » Thu May 20, 2010 5:27 pm

Well gonna try install SoD on my other computer and see if it works than.


Edit:
Nope no luck same error.
Team Nexor

Fexor - Fexxor - Nexxor - Nexia - Nexxia - Nexis - Nexxis - Gnex

aabamzen
Posts: 178

Re: An unknown error occurred while trying to join the serve

Post#20 » Thu May 20, 2010 6:29 pm

As the link in the first post mentioned, the eqemu devs think it has something to do with running the login server on a 64 bit os and things go a bit weird. They don't know what is causing the error, sadly :(
Leader of Black Wind
Zilahik - War || Zeik - Mnk || Zaak - Clr || Zarahak - Shm
Zurak - Brd || Nepezi - Nec || Thor - Pal || Zouk - Wiz || Buppo - BL || Aabam - Enc

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